How do I check the status of my order
At the bottom right corner of your page click on the ORDER TRACKING link, then enter your ORDER ID NUMBER and the email address used during checkout then click on TRACK.
What is the difference between a transport chair and a wheelchair
A transport chair usually has four smaller sized eight inch casters while a regular wheelchair usually has two larger wheels (usually 24 inches) at the back and two eight inch casters at the front.
A wheelchair can be propelled by the individual sitting in it because of the larger rear wheels. A transport chair requires an assistant to do the pushing.
I just got my Scooter, Had it plugged in all night but the Battery wont Charge
The battery is usually disconnected in devices before shipment, please check your instructions manual regarding how to reach the battery / battery connectors.
DO YOU PROVIDE INSTALLATION SERVICE? I’M SO NEW TO MOBILITY DEVICES!
Sure, for a small fee of $95 our technician will attend your location to setup your device